PRIVACY STATEMENT
 

YOUR INFORMATION. HANDLED WITH CARE.
 

RangeDay-Breathe is operated by Solve Transition Pty Ltd. This statement explains how we handle personal information when you visit our website, contact us, register interest or participate in the program.
 

What we collect

We collect information relevant to your enquiry and participation. This may include:
 

• Your name, contact details and preferred event location.

• Whether you are a military or police veteran, serving member, adult family member or referrer.

• Registration, consent and emergency contact details.

• Relevant access and support requirements.

• Attendance, feedback and safety incident records.

RangeDay-Breathe is for adults aged 18 years and over. We do not provide training for children.

You do not need to share your service story or trauma history to participate.
 

Health and sensitive information

Please do not include medical records, diagnoses or sensitive health information in the website enquiry form.

If information is needed to consider suitability, support requirements or safe participation, we explain what is required and how to provide it. We seek your consent before collecting sensitive information unless another lawful basis applies.

We request practical information relevant to participation rather than complete clinical records.
 

How we collect and use information

We usually collect information directly from you through enquiries, registration documents, conversations and program activities. We may also receive relevant information from an authorised referrer or representative.

We use this information to respond to enquiries, arrange participation, provide appropriate support, manage range safety and administer the program. We also use relevant records to address feedback, complaints and incidents.

You may make a general enquiry without identifying yourself where practical. However, we may need identifying and safety-related information before confirming attendance.
 

Who can access your information?

Access is limited to authorised people who need information for their responsibilities.

We may share relevant information with instructors, service providers, authorised referrers, professional advisers or emergency services where necessary and permitted by law.

A family member, employer, sponsor or referrer does not automatically have access to your records. We confirm your consent or another lawful basis before sharing information.

We do not sell your personal information.
 

Our website and email services

Our website is hosted on Wix. We use Google Workspace, including Gmail on our business domain, to receive and respond to enquiries.

These providers process information needed to deliver their services. Information handled through them may be stored or processed outside Australia. We do not represent that all information remains in Australia.

Further information about their practices is available in the Wix Privacy Policy and Google Workspace Privacy Notice.
 

Cookies and website functions

Wix uses cookies and similar technologies to support website security, stability and essential functions.

You can manage or delete cookies through your browser settings. Restricting cookies may affect some website functions.

External websites and social media services linked from our website have their own privacy practices.
 

Photography and communications

We seek separate permission before using identifiable photographs, videos or testimonials for promotion. Declining promotional photography does not affect your eligibility to participate.

Registering interest does not automatically subscribe you to promotional emails. You may opt out of optional marketing communications at any time.

You may also withdraw permission for future promotional use of your image. We will explain what can reasonably be removed from channels we control and any limits affecting material already distributed.
 

Protecting and retaining information

We take reasonable steps to protect personal information against loss, misuse and unauthorised access or disclosure.

We retain information for as long as reasonably needed for its purpose, including applicable legal, insurance and recordkeeping requirements. When information is no longer required, we take reasonable steps to securely destroy or de-identify it.

If a privacy incident occurs, we assess and respond to it and provide notifications where required by law.
 

Your choices and rights

You may contact us to:
 

• Request access to personal information we hold about you.

• Ask us to correct inaccurate or outdated information.

• Request deletion, subject to applicable retention requirements.

• Withdraw consent for optional activities.

• Raise a concern about how your information has been handled.

We may need to verify your identity before responding. If we cannot fulfil a request, we explain the reasons and available next steps.
 

Contact us about privacy

Privacy Contact
Solve Transition Pty Ltd
Email: info@solvetransition.com
 

Please describe your request or concern without attaching sensitive documents initially. We will explain an appropriate way to provide further information if needed.
 

We aim to respond to privacy requests and complaints within 30 days. If more time is needed, we explain why.

If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner, where the matter falls within its jurisdiction.
 

Updates to this statement

We update this statement when our services or information-handling practices change. The current version is available on this webpage.

Last updated: 18th October 2026